FAQ

Frequently Asked Questions

Where are orders fulfilled?
Orders are fulfilled through Lulu and Fourthwall, depending on the product purchased.

Who handles shipping and returns?
Shipping, returns, exchanges, damaged items, and other order concerns are handled by the store where the purchase was made.

How long does shipping take?
Shipping times vary by provider, destination, and shipping method selected at checkout.

Can I order journals and merchandise in the same order?
Not at this time. Lulu journal orders and Fourthwall merchandise orders are processed separately.

Where can I get help with an order?
Visit the Shipping & Returns page for the appropriate customer support information.